FAQ
FREQUENTLY ASKED
QUESTIONS.
HERE IS OUR MOST FREQUENTLY ASKED QUESTIONS
Our OnePrice guarantee means the price you see is the price you pay. No hidden fees, no setup charges, just one clear price.
We ship globally to most countries. APO/FPO addresses are fully supported.
Typical production time is 2-3 weeks, with shipping taking an additional 3-5 days depending on your location.
Due to the custom nature of our patches, we do not offer refunds once production has started. If there is a quality issue, we will make it right.
Absolutely! We keep your designs on file so you can easily reorder exactly what you need.
Yes, we accept Government Purchase Cards (GPCs) and can provide the necessary documentation for your purchase.